Defective product, but superior service!,
September 16, 2011 MommaT - See all my reviews
= Durability: Amazon Verified Purchase(What's this?)
This review is from: Victorious Make It Shine Backpack
The backpack we received had a defective zipper, but the customer service was great. The back arrived quickly and when I inquired about returning the defective product the company was more than will to take it back. On the down side, I had to pay to ship it back.
(1 customer review)